To enable a lync user 3 certificates are necessary. These certificates are exported from lync server, edge server and directory control. Certificate for specific services: 0. Root CA 1. SIP services/Lync Front-end. 2. AV services/Edge . 1. SIP services. : STEP 1. Goto run in windows button in lower left corner and type mmc . STEP 2. In mmc window selecte File-->Add/Remove snap-in. STEP 3. Select Certificates from Add/Remove snap-in. STEP 4. Select Computer Account from Certificate Snap-in. STEP 5. Click Next and do all of the necessary stuff on the way. STEP 6. Select Personal->certificates from mmc console. STEP 7. After that select the certificate you need to export and click right button of mouse and from All Tasks select export . STEP 8. Just follow necessary stuff and get your certificate by instruction from next click. For Edge server certificate follow the...